Hacienda Santa Teresa Restaurant - Bradford
About Hacienda Santa Teresa Restaurant - Bradford
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What Guests Are Saying
Absolutely love it here! Everyone is so welcoming and warm. The decor is absolutely charming and you feel like you’ve just stepped into Mexico. And the food was incredible! Lots of choices, flavory and authenticity. Will come back many times over!
The best Mexican restaurant in Bradford, serving authentic traditional homemade Mexican food. Ricky, our server, was very kind and we had a great time! I highly recommend this restaurant and we will be back.
We came here for lunch and unfortunately had a very disappointing experience from start to finish. We waited about an hour and a half for our food, and after it finally arrived and we had already started eating, we noticed what appeared to be mouse droppings on our cutlery. We were absolutely disgusted and immediately lost our appetites. We only ate about half of our meals because we no longer felt comfortable continuing. The food itself was also disappointing. There wasn't much flavour, and my husband's fish tacos were extremely watery. We ordered guacamole, but it was brought to the table without any chips, so we had to wait another 10 minutes before we could even eat it. Meanwhile, we noticed other tables being given complimentary nachos shortly after being seated, which we were never offered. The service was extremely slow as well. After everything that had already happened, we waited another 30 minutes just to get our bill. My husband eventually had to get up and ask twice so that we could pay and leave. When our server finally came over, she had to ask us what we had ordered. Even the water tasted stale and musty, which only added to the overall unpleasant experience. Our server did apologize and explain that it was only her second shift, so we completely understood that she was new and were more than willing to be patient with her. If the slow service had been the only problem, we would have been much more understanding. However, finding what appeared to be mouse droppings on our cutlery after we had already started eating was a completely different issue and a serious cleanliness concern. What surprised us most was that after everything that happened, particularly the issue with the cutlery, nothing was offered to make the situation right...not even a discount on our meals. We still paid the full bill despite leaving about half of our food because we no longer felt comfortable eating, which was especially concerning for me while pregnant. Overall, the entire experience left us extremely disappointed and uncomfortable, and unfortunately we would not return. **UPDATE: Management reached out to me after seeing my review and was very apologetic about our experience. They took my concerns seriously, provided us with a full refund, and also gave us a $100 gift certificate to return and give the restaurant another chance. I really appreciate the way they handled the situation afterward and their willingness to make things right. We plan to give them another try and I'm hopeful our next experience will be much better.
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Book the whole room at Hacienda Santa Teresa Restaurant - Bradford
Birthdays, team offsites, bachelorette parties. You pick the painting, we bring the artist and the supplies, the venue handles food and drinks.
Reach Out to Hacienda Santa Teresa Restaurant - Bradford
Messages go straight to the venue's inbox — Paint Nite keeps a copy so we can help if it's about an event.
Paint Nite at Hacienda Santa Teresa Restaurant - Bradford — FAQ
None. Your artist walks the whole room through the painting stroke by stroke over about two hours, and everyone leaves with a finished canvas. Most guests have never painted before.
There's free parking at or near Hacienda Santa Teresa Restaurant - Bradford.
Yes — the bar and cocktail list stays open while you paint. Food and drinks are ordered from and paid to the venue, and aren't part of your seat price.
Doors open 30 minutes before the painting starts. Come early, grab your seat and order a drink — the artist starts on time.
Accessibility details aren't published for this venue yet — contact Hacienda Santa Teresa Restaurant - Bradford directly and they'll help you plan your visit.