★★★★★
I loved everything about this place. The rooms are very clean, quiet/peaceful, modern, yet very tasteful. They fit into the look and feel of Pasadena. A combination of classic and modern at the same time. This is minimalism in the best sense of the word. The lobby is chic and pleasant - I love the big open doors between the patio and the lobby - they kind of let the ambiance of Pasadena into the hotel. Very nice - I would stay here again, given a chance.
★★★★★
Our stay at the AC Hotel Pasadena was our second favorite hotel from our California trip. From a wellness and cleanliness perspective, this hotel did many things right.
• Staff: The staff was wonderful. They communicated clearly, were kind, welcoming, and genuinely helpful.
• Rooms: One of the cleanest hotel rooms we stayed in during the trip. No carpet, no visible mold, and no musty smell. The room design was simple and minimal with less items to collect dust which harbors mold. The room and bathroom were both a comfortable size.
• Fresh air & sleep: Technically, our windows were not supposed to open since we did not have a balcony, but ours did slightly and we really appreciated being able to bring in fresh air. We stayed on the Colorado Avenue side in room 509 under the rooftop bar, so there was some street noise and occasional sounds from above until around 11 PM. Even so, we still slept fairly well after long days of walking and outdoor activities.
• Cleanliness details: Housekeeping was every other day which the staff communicated upon checkin. As travelers, we always check for bedbugs, so we appreciated seeing that the mattresses were fully enclosed in zippered mattress protectors with an additional mattress pad and clean bottom sheet layered on top.
• Location & walkability: If you enjoy walking, you can easily walk to nearby shops and restaurants. You will still want a car to fully explore Pasadena and the surrounding LA areas.
• Wellness food option nearby: Urth Caffé Pasadena is directly across the street and offers organic coffee, matcha, and many breakfast options. It was extremely busy during our stay, but very convenient.
Overall, this was a clean, modern, wellness conscious feeling hotel that we would absolutely stay at again if visiting Southern California.
★★★★★
Angel made our breakfast experience exceptional. From the moment we arrived, he greeted us with a warm smile and made us feel genuinely welcome. He was attentive, professional, and always one step ahead, making sure everything at the breakfast buffet was well stocked and that every guest had what they needed.
What really stood out was his positive attitude and willingness to help. He went above and beyond to ensure we had a pleasant and comfortable stay, always checking in to see if there was anything else he could do for us. His kindness, excellent customer service, and dedication truly made a difference.
Employees like Angel are a huge asset to the hotel. He helped turn a great stay into an unforgettable one, and we look forward to coming back because of service like his. Thank you, Angel, for making us feel so welcome!
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