★★★★★
Had a fantastic experience at East Side Mario's on Bayfield! Rayna was honestly one of the best servers, super attentive, friendly, and always checking in to make sure everything was perfect. She kept the salad and bread coming generously and made the whole experience feel welcoming and easy.
Big shoutout to the kitchen as well. I ordered the penne arrabbiata and asked for them to cook it with extra chili flakes, and they absolutely nailed it, proper spicy pasta done right! You can tell the staff here really care about customer experience and professionalism.
Great service, great food, and an overall awesome experience. We’ll definitely be back! I only got post pictures sadly lol!
★★★★★
From start to finish, our dining experience was absolute perfection, and a huge reason for that was our waitress, Victoria. From the moment we sat down, she welcomed us with genuine warmth and incredible hospitality. She was extremely knowledgeable about the menu, gave fantastic recommendations, and timed every course flawlessly. Even during a busy night, she made us feel like her top priority, anticipating everything we needed before we even had to ask. Victoria sets the gold standard for exceptional service—we will definitely be returning and asking for her section!
★★★★★
Very disappointing Mother’s Day dinner experience.
We ordered a create-your-own fettuccine pasta with Alfredo + spicy Arrabbiata sauce, Italian vegetables, and chicken breast on the side because I am vegetarian.
First issue — the “spicy” pasta had absolutely no spice. Before ordering, the manager assured us they make it spicy with paprika and other ingredients, but there was none at all. When I asked for crushed chili peppers, they didn’t even have any and instead offered Tabasco sauce.
Second issue — the pasta came extremely late, and the server admitted the kitchen had accidentally mixed chicken into the pasta and had to remake it.
The next day, while eating the leftovers at home, I found a piece of chicken still in the pasta.
As a VEGETARIAN, this is unacceptable. It honestly feels like they simply removed visible chicken pieces and served the same pasta instead of properly remaking it. This shows a serious lack of care and professionalism in food handling.
