★★★★★
I came the the best Fried ice cream that I know of. Then decided to eat aswell. My waiter, Cruz was so helpful, by offering me to happy hour menu. And the tacos are so, good. I really like the vibes, thanks to Cruz and the delicious food.
★★★★★
Our family of three arrived just before 6pm on Sunday for a birthday rewards dinner. The restaurant was NOT busy and they sat us in what appeared to be the only dining section in use as there were several other families dining there as well. Water, chips and salsa came out quickly. We placed our order with our waitress rather quickly and that's when things went south. This was the last time we saw our waitress for the rest of the night. I don't know if she left to join the circus or what, but we never saw her again.
Our food came out, the wait for the food was noticeable, maybe because there were other parties in the room that ordered before us, but we watched and tracked when tables got served. That's how long of a wait it was. Not horrible, but enough to notice and start tracking it.
That was the last time we got service. My water glass was empty for almost the entire meal. Waiters and servers would pass by, go to other tables, take our empty chips basket away, but never refill the water or ask if I wanted more. We had to flag someone down to refill the drink, twice. We were the only table without a waiter.
When we were done, we had to flag a random waiter down to get our bill. They delivered the wrong one. Ok, that's an accident stuff happens. They fixed it, the bill was right, our birthday meal discount was applied. That was good, because that was the only time the birthday was actually recognized. No happy birthday from the original waitress, no special dessert, no nothing. We've been going to El Toritos for over 30 years. Thousand Oaks, Simi Valley, Woodland Hills, Oxnard, and Northridge. This is the first time we've ever been ignored on a birthday. At Woodland Hills they ask everyone if they want to be sung to and they bring out a scoop of ice cream. We're going back there next time. Northridge is a prettier location, but the service left a LOT to be desired. Needless to say, no tip was left.
★★★★★
Most beautiful El Torito of all. 4 levels with Spanish iron railings Spanish sconces. A bigger than life size bull in the center. With brick ceilings and a great wood trellis. Great place for work lunches because the buffet means hot food no waiting. Love the sautéed veggies and The cilantro salad dressing is so good. I use it for my tacos too! Even the made to order tortillas, sooo good. Mario the bar tender was so polite and Joseph the manager is a great host throughout the meal. See it for yourself.
